Terms of service

Terms of Service

Welcome to Chirpie.com.au! These Terms of Service ("Terms") govern your use of our website and the purchase of our products, including the Chirpie Personal Safety Alarm and Chirpie Infinity Personal Panic Alarm ("Products"). By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Chirpie.com.au, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.

2. Products and Services

Chirpie.com.au offers personal safety devices, including the Chirpie Personal Safety Alarm and Chirpie Infinity Personal Panic Alarm. We strive to ensure that all Product descriptions, images, and pricing are accurate; however, we do not warrant that such details are error-free.

3. Orders and Payment

  • Order Acceptance: All orders placed through Chirpie.com.au are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
  • Payment Methods: We accept various payment methods as displayed during checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method.
  • Pricing: All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Prices do not include taxes or shipping fees, which are calculated at checkout.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping times, costs, and procedures.

5. Returns and Refunds

  • Eligibility: Products can be returned within 30 days of receipt if they are unused, in the original packaging, and in the same condition as when you received them.
  • Process: To initiate a return, please contact our Customer Support at sales@chirpie.com.au with your order details.
  • Refunds: Once we receive and inspect the returned Product, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within a specified timeframe.

6. Intellectual Property

All content on Chirpie.com.au, including text, graphics, logos, images, and software, is the property of Chirpie Australia Pty Ltd or its content suppliers and is protected by Australian and international copyright laws.

7. User Conduct

You agree not to:

  • Use Chirpie.com.au for any unlawful purpose.
  • Attempt to interfere with the functionality of the website.
  • Upload or transmit any malicious code or software.
  • Engage in any activity that disrupts or interferes with the services provided by Chirpie.com.au.

8. Limitation of Liability

To the fullest extent permitted by law, Chirpie Australia Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of Chirpie.com.au.

9. Indemnification

You agree to indemnify, defend, and hold harmless Chirpie Australia Pty Ltd, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of Chirpie.com.au.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions.

11. Changes to Terms

Alerting Devices Australia Pty Ltd (Chirpie) reserves the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on Chirpie.com.au. Your continued use of the website after any changes constitutes acceptance of the new Terms.

12. Termination

We may terminate or suspend your access to Chirpie.com.au immediately, without prior notice or liability, for any reason, including if you breach these Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court, the remaining provisions will remain in effect.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Chirpie Australia Pty Ltd
Email: sales@chirpie.com.au
Address: 5/270 Lower Dandenong Rd, Mordialloc, VIC, 3195
Phone: 03 9588 0392